Privacy Policy


We, Olsha Kreatif Ventures respect the privacy of individuals with regard to personal data and are committed to protecting the privacy of our users, and strive to provide a safe, secure user experience. This privacy policy is formulated in accordance with the Personal Data Protection Act 2010 (“Act”), which describes how your information (“Personal Data”) is collected and used and your choices with respect to your Personal Data. For absolute clarity, any reference to “we”, “our” or “us” in this Privacy Policy shall refer to Olsha Kreatif Ventures. The following discloses our information gathering and dissemination practices for this website.

Information Collected by the Website

Our website servers do not automatically recognize specific information about individual users on our websites. In addition, our servers do not automatically record information regarding a user’s e- mail address unless the user supplies it. We collect information about users during the registration process for certain parts of our site; When you request pages from our server, it automatically collects some information about your preferences. We use this to help diagnose problems with our server, and to administer our websites. The user-supplied information collected is not shared with other organizations for commercial purposes.

Purpose of Data Collected

Personal Data that you provide to us voluntarily on our websites and the other related channels may be processed for the following purposes (collectively, “Purposes”): to manage, verify and complete transactions with you; to manage and verify your membership for our customer loyalty scheme (where applicable); to direct market our products and/or services to you; to understand and analyse our sales, and your needs and preferences; to develop, enhance, market and provide products and services to meet your needs; to enable you to participate in promotions and contests; to process exchanges or product returns; to improve our services; to respond to your requests or complaints; to send you updates on products, news and event updates, rewards and promotions, special privileges and initiatives offered by us to process your payment transactions including without limitation to credit control services; and to comply with any regulatory, statutory or legal obligation imposed on us by any relevant authority. Although the precise details of the Personal Data collected will vary according to the specific purpose whether via online or otherwise, we may typically collect the following Personal Data from or in relation to you: Name; Address; Phone number(s); Email address;

Use and Disclosure

We do not disclose your Personal Data for any reasons whatsoever to outside parties other than what is deemed necessary to deliver our services to you. For instance, if we did not disclose your address to the courier services, how are you going to receive your order?

How Email and Contact Us Messages are Handled

We may preserve the content of any email or “Contact Us” or other electronic message that we receive. Any Personal Data contained in those messages will only be used or disclosed in ways set out in this Privacy Policy. The message content may be monitored by our service providers or employees for purposes including but not limited to compliance, auditing and maintenance or where email abuse is suspected.

Automatic Collection of Non-Personal Data

When you access this Website we may automatically (i.e., not by registration) collect non-personal data (e.g. type of Internet browser and operating system used, domain name of the website from which you came, number of visits, average time spent on the site, pages viewed). We may use this non-personal data to monitor the attractiveness of this Website and improve their performance or content. For example, we may collect: Device information— such as your hardware model, IP address, other unique device identifiers, operating system version, browser type and settings, such as language and available font settings, and settings of the device you use to access our Website. Usage information— such as information about your usage of the Website, the time and duration of your usage and other information about your interaction with the website and any information stored using cookies, mobile ad identifiers, and similar technologies that we have set on your device. Location information— such as your computer’s IP address, your mobile device’s global positioning system (GPS) signal or information about nearby WiFi access points and cell towers that may be transmitted to us when you use certain Services.


Personal Data held by us will be kept confidential in accordance with this Privacy Policy pursuant to any applicable law that may from time to time be in force. Any questions, comments, suggestions or information other than Personal Data sent or posted to this Website, or any part of the this Website by users will be deemed voluntarily provided to us on a non-confidential and non-proprietary basis. We reserve the right to use, reproduce, disclose, transmit, publish, broadcast and/or post elsewhere such information freely without further reference to you.


This Website has security measures in place to protect the loss, misuse and alteration of the information under our control. When a user is asked to provide his/her credit card information, we provide a secure environment through our partners’ systems (using industry standard SSL or SET protocols) for this purpose. For the internet, unfortunately, no data transmission over the internet can be guaranteed as completely secure. So while we strive to protect such Personal Data, we cannot ensure or warrant the security of any Personal Data transmitted to us and individuals do so at their own risk. Once any Personal Data comes into our possession, we will take reasonable steps to protect that information from misuse and loss and from unauthorized access, modification or disclosure. A username and password may be essential for you to use some sections of this Website. For your own protection, we require you to keep these confidential and to change your password regularly (if required).


This Website contains links to other sites. We are not responsible for the privacy practices or the content of such sites.

Right of Access to Personal Data

Under the Act, you have the right of access to your Personal Data held by us and to request correction of the Personal Data that is inaccurate, incomplete, misleading or not up-to-date. If you have any questions regarding this Privacy Policy or if you wish to request access to your Personal Data or if you wish to correct your Personal Data or if you wish to withdraw your consent for future marketing communication, you may send your request in writing to us.

Changes to Privacy Policy

We reserve the right to amend this Privacy Policy from time to time without prior notice. Any changes to the Privacy Policy will be uploaded onto our Website and therefore, we encourage you to check/visit the Website from time to time for any changes on a regular basis. (Last updated 26 March 2019)